Lets say that your venue has 2 "areas" : "Main Floor" and "Balcony"
A user gets tickets to an event on the main floor, and presses add-to-cart. He remembers that he has to get an extra ticket for his mother in law, so he looks in the Balcony. He clicks on "continue shopping" and goes back to the seating chart, selects the balcony area, and selects the cheapest seat he could find. He presses add-to-cart, but in the cart-display section, he only sees the 1 balcony seat, and not the premium Main Floor seats he really wanted.
He goes back to the main floor to get the primo seats, and now the cart only displays the Main Floor seats. He takes this as a sign that he should not go to a show with his mother in law.
Blackbaud has acknowledged this bug ... no news yet on which version it will be fixed in.
2 comments:
It looks as if this is on the fix-list for the next version - 3.3.3 - set to be released sometime 2008
This is tested and no longer a bug in PEO version 3.3.3
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