It turns out that PEO will not renew a series if the renewing-into series has a GA event, and the series is seated. In addition to all the other criteria that the peo renewing function must meet, it has made it unuseable by us...
"The Other Criteria" being: The old and new series must have the same number of events. The new series must have that number of events as it's "maximum num of events". The renewal must have the same price type from season to season. and Discounts are not supported.
Anyone find a fix or workaround for this one?
2 comments:
I got new news:
PEO does work for GA renewals (I just tested it on our bus series)
The number of events can change from year to year : peo takes the # of events from the "# of events" field in PE administration to find how many events to charge for.
The restricting conditions for renewals are now:
the price type must be the same
All the events attached to the series must have the same venue, and be linkable via parent seat-id's
Also, there is a way to turn on and off the renewal module:
if you go to the peo database, open the "modules" table, you will see a record for Subscription Renewal in the mdsubject column. change the 0 to 1 in the mdstatus column to turn it on. The reverse to turn it off. Be careful with this table. You can hose your website if you accidentally drop a giant rubber band ball on your keyboard while this table is open.
One more note: the "force full allocation in internet" setting is ignored for renewing in peo. You can have a 7 event series, with 6 events attached, and have people renew. Using this might help with the other-venue event problem. just don't attach that one event to the series and manually attach the event.
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